Contact
Telephone - 312/375-0309
Email - info@pterry.com
Processing & Shipping
Orders are usually processed and shipped out within 48 hrs of order receipt. Peak shopping times or large orders may cause delays. However, we will notify you of any delays.
Returns
Any pterry.com purchase may be returned for full store credit provided it is in resaleable condition, accompanied by the original receipt and is within 10 days of original shipment. Gift recipients are entitled to a nonrefundable merchandise credit with original sales receipt. Before shipping the item back to us, you must email or telephone to obtain Return Approval. Returns will not be accepted without prior approval.
If you have any questions, please call us at 312/375-0309 Tuesday to Saturday: 9a to 4p CST or anytime at returns@pterry.com.
Terms of Use
This website, excluding all links is owned and controlled by pterry natural offerings in Chicago, Illinois. By accessing this website, you agree that the statutes and laws of the State of illinois, without regard to conflict of laws, will apply to all matters relating to use of this website.
In addition, you agree to the exclusive personal jurisdiction and venue of the Superior Court of Illinois and the United States District Court for Illinois. Visitors to this website are responsible for their own compliance with local laws regarding website use and access.
Some merchandise may appear larger or smaller than actual size due to screen defaults and photography techniques. Other items may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item. Color and clarity may be different than shown in photograph due to screen defaults and photography techniques.

We reserve the right to make changes to these policies without notice.
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